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Business Travel Consultant - Hoofddorp
To provide excellent customer service to all clients, build relationships and ensure the effective and efficient processing of all bookings and queries. This role involves creating and processing tailor made packages for clients. As the Business travel Consultant, you will be responsible for all client correspondence and expected to follow through from the initial query to the final booking.
Opleiding
tourism industryBedrijfsinformatie
This company was founded in 1959 and is one of the UK's longest-established forces in travel management. Our background, industry experience and links to RADIUS - the world's leading travel management specialist - enable us to offer true global reach with formidable buying power to make sure you always get the best service and the best value, always.
Their approach is different - their customers are at the heart of everything they do. Over recent years they have developed a number of key leading industry innovations including; an online fulfilment centre, comprehensive Management Information, a market leading customer care programme and an emergency out-of-hours service, ensuring they are adaptable to any situation 24/7/365.
It is a top 6 travel management company as ranked by Buying Business Travel in their 50 leading TMC's supplement (in the 2010 edition). They have been consistently listed within the top 10 travel management companies for the past 10 years.
Functie-eisen
- knowledgeable in the use of Galileo
- capable of not only taking bookings, but be confident in suggesting a variety of options which the client may not be aware are available but can save our clients time and money as well as provide them with a complete travel experience
- excellent customer service
- the ability to take ownership of the booking process
- the ability to build rapport with clients
- effective communication skills
Wij bieden
Salary is depending on experience. They offer their employees a range of benefits which are available from your first day as well as learning & development opportunities throughout your career at this agency.